FAQ

Q: Website Support Terms

A:

uFathom Support-
The uFathom help team that is responsible for helping users with the requirements and concerns.

Customer Help Desk- uFathom customer support for system used to answer Users inquiries.

User Suspension- When a User Account is locked by uFathom Support due to a violation on the uFathom Terms of Service.

Banned User- When a User Account is permanently deleted due to repeated violations of the uFathom Terms of Service.

Dispute Resolution Services- The service provided by uFathom support for resolving a dispute over payment due on the uFathom website.