FAQ
Q: User Fees and Costs for uFathom Service
A:
Service Fee- The fee that Users pay for use of the uFathom website and Payment Processing.
uFathom Fee- The portion of the Service Fee that is charged for using the uFathom website.
Final Value Fee- The amount uFathom will bill a Service Provider to process payments through the uFathom website. The Final Value Fee includes the uFathom service cost, in addition to Payment Processing costs.
Payment Processing Fee- The Service Fee that is charged by online payment providers for depositing funds and withdrawing funds on the uFathom website. The Payment Processing Fee includes online payment, PayPal, Google Checkout, MoneyBookers and miscellaneous banking services.
Service Buyer Fee- The fee that a Service Buyer pays for the use of the uFathom website.
Service Provider Fee- The fee that a Service Provider pays for use of the uFathom website.
Basic Account- A Basic Account that is provided free of cost to any individual/organization that signs up for the uFathom website.
Premium Account- A Premium Account is a account that involves a monthly fee for the use of extra website Tools, reduced Final Value Costs for Service Providers and reduced Service Fee for Projects listed by Service Buyers. The Premium Account is appealing for high volume Users on the uFathom website.
Benefits of Premium Service Provider Account- The Premium Account is beneficial for Service Providers due to an increased Bid Allotment and little/no Final Value Fee for Projects. The User will also gain access to additional tools for increasing the chance of a successful Bid.
Benefits of Premium Service Buyer Account- A Premium membership is appealing to Service Providers due to a reduced/no cost for individual Project listings. The User will also gain access to additional tools for increasing the chance of successfully selecting a ideal Service Provider for a Project.
Account Upgrade- When the User changes the uFathom membership from a Basic Account to a Premium Account.
Account Downgrade- When the User changes the uFathom membership from a Premium Account to a Basic Account.
A:
Service Fee- The fee that Users pay for use of the uFathom website and Payment Processing.
uFathom Fee- The portion of the Service Fee that is charged for using the uFathom website.
Final Value Fee- The amount uFathom will bill a Service Provider to process payments through the uFathom website. The Final Value Fee includes the uFathom service cost, in addition to Payment Processing costs.
Payment Processing Fee- The Service Fee that is charged by online payment providers for depositing funds and withdrawing funds on the uFathom website. The Payment Processing Fee includes online payment, PayPal, Google Checkout, MoneyBookers and miscellaneous banking services.
Service Buyer Fee- The fee that a Service Buyer pays for the use of the uFathom website.
Service Provider Fee- The fee that a Service Provider pays for use of the uFathom website.
Basic Account- A Basic Account that is provided free of cost to any individual/organization that signs up for the uFathom website.
Premium Account- A Premium Account is a account that involves a monthly fee for the use of extra website Tools, reduced Final Value Costs for Service Providers and reduced Service Fee for Projects listed by Service Buyers. The Premium Account is appealing for high volume Users on the uFathom website.
Benefits of Premium Service Provider Account- The Premium Account is beneficial for Service Providers due to an increased Bid Allotment and little/no Final Value Fee for Projects. The User will also gain access to additional tools for increasing the chance of a successful Bid.
Benefits of Premium Service Buyer Account- A Premium membership is appealing to Service Providers due to a reduced/no cost for individual Project listings. The User will also gain access to additional tools for increasing the chance of successfully selecting a ideal Service Provider for a Project.
Account Upgrade- When the User changes the uFathom membership from a Basic Account to a Premium Account.
Account Downgrade- When the User changes the uFathom membership from a Premium Account to a Basic Account.
