BPO and Outsourcing Trends

uF targets primary market of firms that buy or provide offshore business services. The offshore market perceived as the highest growth area of SME outsourcing growth is the market niche for uF.

In 2009, Gartner expects competition for outsourcing deals, particularly for standardised ITO services, to be fierce. Service Buyers will be lured by low prices from Service Providers trying to achieve quarterly revenue goals or strengthen market share.